3 Ways to Keep Call Centre Employees Motivated
We are almost halfway through the year and motivation reserves are slowly dwindling. Working in a call centre environment is not always fun and games. In the beginning it might be exciting, but one...
View Article3 Jobs You Did Not Know Could be Outsourced
Companies turn to outsourcing when they don’t have enough people to complete certain tasks or when they want to free up time so that their employees can focus more on tasks that are at the core of...
View ArticleHow technology has changed the Face of BPO
The business process outsourcing industry also known as the BPO industry has been providing businesses with great solutions to help them cut on operational costs for many years. Today IT trends are...
View Article3 Services Small Business Should Outsource
Outsourcing can be a very helpful timesaving and money saving strategy for a company. Many large enterprises have come to rely on it, and even those who are not reliant on it sometimes have to...
View ArticleWhoops – said the call centre agent.
Every call centre has its good days. In fact most days are probably logged under the “good” category. But as with any industry there are bound to be some days when someone says something that sets the...
View ArticleDeskercise
Spring is lurking in the near distance. You might think we’re pushing it a little by saying that we can feel the temperature rising, but honestly, we feel the change. With that comes the need to get...
View ArticleGetting to the root of unproductivity at work
Ever suspected that some of your employees or team players could do more than they are currently doing? Ever wondered why they are struggling to get through some tasks that otherwise seem relatively...
View ArticleBPO Increases Productivity in the Work Place
Motivated by a highly effective Business Process Outsourcing (BPO) plan, we aim to keep the standards of professionalism, excellence and reliability at a constant high. At Outworx, we believe in the...
View ArticleWhat business processes can be outsourced?
Running a business is a full time occupation. There is no time for holidays and time off, if you don’t put in the hours, no one will, which leaves your business in the lurch and all your work counts...
View ArticleGetting Fit as You Work at Your Desk All Day
Spring is around the corner, soon the heavy layers of clothing are going to have to come off. For those who keep irregular working hours and work at your desks all day long like our call centre agents,...
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